TRUSTLINE QUALITY

8D | 5 Whys | ECR | CAPA | Performance Intelligence

Enterprise QMS

Overall Quality Score

94.2%

+2.3% vs last month

Defect Rate (PPM)

1340

-5.1% reduction

CAPA Closure Rate

83%

5 of 6 actions closed

OEE (Line)

87.6%

Bottleneck: Edgebanding

Defect Trend (2026)

Pareto – Top Defects

Recent CAPA Activities

Quality Improvement Highlights

Edgebanding: dual sensor + auto shutdown – peeling reduced 98%
Paint shop: automatic condensate drain – bubbles -62%
Assembly: tiered racks – eliminated scratches

8D & 5 Whys Problem Solving

8D Reports

ID	Problem (D2)	Status	Actions

5 Whys Analyses

Issue	Category	Root Cause (5 Whys)	Immediate Action	Actions

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Production & Defect Data (by month)

Month	Production Qty	Defect Qty	PPM

Order ID	Req Qty	On-Time	Late	Req Date	Actual Date

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8D & 5 WhysECR & CAPABuyer Portal

TRUSTLINE QUALITY

94.2%

1340

83%

87.6%

Defect Trend (2026)

Pareto – Top Defects

Recent CAPA Activities

Quality Improvement Highlights

8D & 5 Whys Problem Solving

8D Reports

5 Whys Analyses

Engineering Change Requests (ECR)

Corrective & Preventive Actions (CAPA)

Production & Defect Data (by month)

Order Delivery Performance

Process Yield Monitoring

Defect Log & Pareto

Buyer Sourcing Portal

PPM Trend (from Production Data)

Open CAPAs for Buyer Review

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New Engineering Change Request

New CAPA

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5 Whys Analysis

ECR Details

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